These Terms and Conditions govern your use of the RoyalX platform — including Casino, Sports Betting, Slot Games, VIP membership and all related services. Please read them carefully before registering or using any part of the platform. By creating an account, you confirm that you have read, understood and agree to be bound by these terms.
Important rules every RoyalX player should know before getting started
You must be at least 18 years of age to register and use RoyalX. Creating an account on behalf of another person, or allowing a minor access to your account, is a serious breach of these terms and will result in permanent account closure.
Each player is permitted one registered account on RoyalX. Duplicate accounts — whether created by the same person or at the same household — are not permitted and may result in the cancellation of all associated balances and bonuses.
All bonuses and promotional offers on RoyalX are subject to specific wagering requirements and eligibility conditions. These are stated clearly at the time of each offer. Attempting to abuse bonus structures will result in bonus cancellation and possible account review.
Genuine winnings from real-money play are withdrawable in PKR subject to identity verification and applicable withdrawal conditions. Bonus-derived balances are subject to the specific wagering requirements of each offer before becoming withdrawable.
You are responsible for maintaining the confidentiality of your login credentials. RoyalX will not be liable for losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure. Report suspected breaches immediately.
Deposit limits, session controls, cooling-off periods and self-exclusion are available to all registered players at any time. If you feel your gaming is becoming a problem, these tools are there to help — and our support team can assist you in activating them.
By accessing or using any part of the RoyalX platform — whether through the website at royalx.vu, the mobile application, or any associated service — you confirm that you have read these Terms and Conditions in full and that you agree to be legally bound by them.
If you do not agree with any part of these terms, you must not register an account or use the platform. These terms form a binding agreement between you (the user) and RoyalX. They apply in addition to any specific terms that may govern individual promotions, bonuses or features of the platform, which will be made available at the relevant point of use.
RoyalX reserves the right to update or amend these terms at any time. Significant changes will be communicated to registered users, and continued use of the platform after any update constitutes acceptance of the revised terms. It is your responsibility to review these terms periodically.
To register and use RoyalX, you must meet all of the following eligibility requirements at all times:
RoyalX may request documentation to verify your age and identity at any point. Failure to provide satisfactory verification within a reasonable timeframe may result in account suspension or closure. This is a standard part of responsible platform operation and applies to all users without exception.
Each individual is permitted to hold only one registered account on RoyalX. Creating multiple accounts — whether using different names, email addresses, payment methods or devices — is strictly prohibited. Where duplicate accounts are identified, RoyalX reserves the right to close all associated accounts and cancel any pending balances or bonuses without prior notice.
You are required to provide accurate, complete and truthful information at the time of registration. This includes your full legal name, date of birth, residential address and contact details. You must update your account information promptly if any of these details change.
You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any other person. RoyalX will not be held liable for any losses incurred as a result of unauthorised access to your account where such access resulted from your failure to keep your credentials secure.
RoyalX may require you to complete identity verification at any stage — including before processing a withdrawal, after a significant deposit, or as part of a routine review. Acceptable documents typically include a government-issued identity document and proof of the payment method used. Accounts that do not complete verification when requested may have their withdrawal functionality restricted until the process is completed.
All transactions on RoyalX are conducted in Pakistani Rupees (PKR). We support a range of payment methods suited to Pakistani players, including JazzCash, Easypaisa, Raast, bank transfer, debit/credit cards and mobile wallets.
The platform operates exclusively in PKR. All account balances, bets, winnings and withdrawals are denominated in Pakistani Rupees. There are no hidden currency conversion charges applied by RoyalX.
Initiating a chargeback or payment reversal through your bank or payment provider without first attempting to resolve the matter through RoyalX support constitutes a breach of these terms. Where a fraudulent chargeback is identified, RoyalX reserves the right to close the account and pursue recovery of any funds.
Withdrawals of genuine real-money winnings are processed in PKR via your registered payment method. RoyalX is committed to processing withdrawal requests within the timeframes stated for your account tier.
Standard accounts can expect withdrawal requests to be reviewed within the stated window. VIP members at Gold tier and above benefit from priority processing, with Platinum and Diamond members receiving same-day PKR withdrawal handling where conditions are met. Processing times may be extended where additional verification is required or where a review has been initiated.
RoyalX offers various bonuses and promotional offers to both new and existing players. All bonuses are subject to specific terms that are communicated at the time of each offer. The following general conditions apply to all bonuses unless a specific promotion states otherwise.
Most bonuses are subject to a wagering requirement, which means the bonus amount (and in some cases the deposit amount) must be wagered a specified number of times before any associated winnings can be withdrawn. The applicable wagering requirement for each offer is displayed clearly before you opt in.
RoyalX monitors for patterns of bonus abuse, including creating multiple accounts to claim the same offer, using arbitrage strategies specifically to clear wagering requirements, or any other behaviour that exploits the bonus system in a manner not intended by RoyalX. Where such behaviour is identified, RoyalX reserves the right to cancel the relevant bonus, reclaim bonus winnings and take further action up to and including account closure.
The following rules apply to all sports betting activity on RoyalX, covering Cricket, PSL, T20 internationals, Football, Esports and all other sports markets available on the platform.
A bet may be voided in specific circumstances, including where a match is abandoned or postponed beyond the stated rescheduling window, where a market was offered in error, or where the event did not proceed as described. In the case of a voided bet, the original stake is returned to your account balance.
In-play (live) betting is available on selected markets including Cricket, PSL and Football. Odds on in-play markets update in real time and RoyalX reserves the right to suspend or close in-play markets at any point during an event. Bets placed before a suspension is processed will stand at the odds confirmed at time of placement.
Where odds or lines are published due to a technical error or human mistake that results in clearly incorrect pricing, RoyalX reserves the right to void affected bets and return stakes, regardless of whether the bet has already been settled. This applies to all sports markets.
All Casino and Slot Games available on RoyalX are operated using certified random number generation (RNG) technology or, in the case of Live Casino, managed by professional dealers under controlled conditions. The outcomes of all games are determined independently of RoyalX's systems.
Each Casino and Slot game has its own set of rules, paytables and RTP (Return to Player) rates. These are accessible within the game itself or through the game provider's published information. It is your responsibility to familiarise yourself with the rules of any game before placing real-money bets.
In the event of a disconnection during a game round, the outcome will be determined by the game server's records, which are the definitive record of all game activity. RoyalX is not liable for losses caused by internet connectivity issues on the player's side.
The RoyalX VIP Programme operates across five tiers: Bronze, Silver, Gold, Platinum and Diamond. Membership is automatic — all new accounts start at Bronze. Tier progression is based on activity levels measured over a rolling period as defined by the current VIP programme terms.
Each tier delivers specific operational benefits including cashback rates, withdrawal processing priority, access to exclusive casino tables, personal account management at higher tiers and increased stake limits. The specific benefits at each tier are published in the VIP section of the platform and are subject to change with reasonable notice.
VIP tier status is subject to activity maintenance. Accounts that do not meet the activity threshold for their current tier over a defined review period may be moved to a lower tier. Where this applies, any benefits specific to the higher tier will cease to apply from the point of downgrade. Cashback and other accrued benefits already earned are not affected by a downgrade.
RoyalX is an entertainment platform for adults. We take our commitment to Responsible Gaming seriously. The following tools are available to all registered players at any time through account settings or by contacting support:
RoyalX will never encourage a player to continue playing beyond their stated limits or to reconsider a self-exclusion request. Gaming should always stay within your personal budget and time boundaries. Adults only — 18+.
You may request to close your RoyalX account at any time by contacting our support team. On closure, any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to your verified payment method. Closure requests are processed within a reasonable timeframe.
RoyalX reserves the right to suspend or permanently close any account, with or without prior notice, where:
Where an account is closed by RoyalX due to a breach, any balance derived from bonus activity or irregular play may be forfeited. Real-money balances from verified legitimate deposits will be returned subject to the outcome of any investigation.
The following activities are strictly prohibited on RoyalX. Engaging in any of the below constitutes a serious breach of these terms and will result in account suspension, permanent closure and potential legal action:
All content on the RoyalX platform — including but not limited to the website design, logos, graphics, game interfaces, text, software and underlying technology — is the property of RoyalX or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any part of the RoyalX platform or its content without prior written consent.
Game content provided by third-party game providers remains the intellectual property of those providers and is subject to their respective licensing terms.
RoyalX provides the platform on an "as available" basis. While we make every reasonable effort to ensure the platform operates reliably, we cannot guarantee uninterrupted or error-free access at all times.
To the fullest extent permitted by applicable law, RoyalX shall not be liable for:
Nothing in these terms limits liability for fraud, death or personal injury caused by our own negligence, or any other liability that cannot be excluded under applicable law.
RoyalX reserves the right to update, modify or replace any part of these Terms and Conditions at any time. Where changes are material, we will make reasonable efforts to notify registered users in advance — typically via on-platform notification or email to your registered address.
The date of the most recent update is displayed at the top of this page. It is your responsibility to review these terms periodically. Continued use of the platform after any update has been communicated or published constitutes acceptance of the revised terms.
If you have any questions about these Terms and Conditions, need clarification on any point, or want to raise a complaint, our support team is available 24/7 and can be reached through the live chat feature on the platform or via the details below.
We aim to respond to all queries promptly. Complaints are logged, reviewed and responded to in order of receipt. VIP members at Gold tier and above receive prioritised support response times.
For Responsible Gaming support, self-exclusion requests or account limit changes, please contact support directly — these requests are treated with priority and full confidentiality.
Register your RoyalX account today. Deposit in PKR via JazzCash or Easypaisa, explore Cricket and PSL betting, Live Casino, Slots and unlock your VIP journey from day one. By registering, you confirm you are 18+ and have read these Terms and Conditions.